Frequently Asked Questions
Everything you need to know about Palm Golf gear and services.
What is the standard shipping time for golf apparel and equipment?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
Can I return a golf club if I have already used it on the range?
To maintain the highest quality standards, we only accept returns on items in new, unused condition with original packaging within 30 days of purchase. Used equipment is not eligible for a refund.
How do I determine the correct glove size for my hand?
We provide a comprehensive sizing chart on each product page. Simply measure the circumference of your palm and the length of your middle finger to find your perfect fit in our premium cabretta leather gloves.
Do you offer bulk discounts for tournament prizes or corporate events?
Yes, we offer special pricing for bulk orders of 24 units or more. Please contact our corporate sales team at sales@palmgolf.com for a customized quote and lead times.
Are your golf bags waterproof?
Our premium stand bags are constructed with highly water-resistant synthetic leather and feature seam-sealed zippers to protect your gear during light to moderate rain showers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Shop Pay.